Iris Webcam A09

Well I think I should make an inquiry at USPS but I would need to decifer the kind of washed off email copy of the seller's shipment confirmation. I was confident the rest of my order would come in soon. I am still confident but as you know it's been quite a time actually. May I ask you to email me a clearly readable copy of that package's tracking number please . That would be helpful for my id verificartion on the part of USPS to recover and deliver that package to my address in due trime. With all my respect. Christian Dion

Nice sharp picture and light adjustment
Excellent noise reduction and voice pick up.

This is a high quality packaged bundle at a great price. Highly recommended to anyone looking for a suitable Apple Studio substitute. The monitor is stunningly beautiful and came as advertised by the many reviewers. Solid aluminum stand, adjustable, many cables, factory color calibrated with report, neatly packed, detailed reference/user manual & glossy screen. IMHO a far better value & definitely a highly competitive package. Webcam at 1080p is much better than my iMac I just replaced.

The only drawbacks are their customer service and provisioning process. Most of the time you can’t chat nor reach a technician. Moreover, email replies are sometimes prompt and sometimes not. Lastly the 2-4 day delivery quote is misleading as my order took from early February to March 1st. On top of that it was shipped by BTX Global (?) in a container then sat on the dock for days until a local delivery company delivered it. I would have assumed a quality product from a quality company would have used a well known delivery service such as UPS, FedEx, USPS, DHL, etc. The webcam came in a thick cardboad box for good protection. Whereas the monitor did not come wrapped or in a box. It came simply in the manufacturer’s monitor box just as you’d get if shopping in a retail store and buying it. Quite surprising since it was ocean shipped from CA and perhaps some other place before CA.

However, in the end I am glad to have not cancelled midstream due frustration.

This is a high quality packaged bundle at a great price. Highly recommended to anyone looking for a suitable Apple Studio substitute. The monitor is stunningly beautiful and came as advertised by the many reviewers. Solid aluminum stand, adjustable, many cables, factory color calibrated with report, neatly packed, detailed reference/user manual & glossy screen. IMHO a far better value & definitely a highly competitive package. Webcam at 1080p is much better than my iMac I just replaced.

The only drawbacks are their customer service and provisioning process. Most of the time you can't chat nor reach a technician. Moreover, email replies are sometimes prompt and sometimes not. Lastly the 2-4 day delivery quote is misleading as my order took from early February to March 1st. On top of that it was shipped by BTX Global (?) in a container then sat on the dock for days until a local delivery company delivered it. I would have assumed a quality product from a quality company would have used a well known delivery service such as UPS, FedEx, USPS, DHL, etc. The webcam came in a thick cardboad box for good protection. Whereas the monitor did not come wrapped or in a box. It came simply in the manufacturer's monitor box just as you'd get if shopping in a retail store and buying it. Quite surprising since it was ocean shipped from CA and perhaps some other place before CA.

However, in the end I am glad to have not cancelled midstream due frustration.

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